Terms and Conditions
- Before using SRL INVEST-STRATEGY services, the User shall fully read the Terms and Conditions for the provision of the Dollarpesa services. Using the Dollarpesa services is possible only if the User accepts all the terms of the agreement, AML/POLICY, User agreement, Refund Policy.
Dollarpesa Terms and Conditions
- Terms and Definitions
1.1. Dollarpesa (the “Service”) is a service providing services for the circulation of digital currencies located on the Internet at https://dollarpesa.com.
1.2. The User means any individual who agrees with all the conditions offered by the Service and accepts this agreement. The User and the Service are jointly referred to as the “Parties”.
1.3. The Request means information submitted by the User by means of the Service in electronic form, indicating his intentions to use the Service on the terms proposed by the Service and specified in the request parameters.
1.4. The Exchange means operations that entail the transfer of digital currency from one holder to another using monetary funds.
1.5. The Exchange Rate means the value ratio of the two currencies exchanged.
1.6. The Agreement means an agreement concluded between the Parties on the circulation of digital currencies concluded on the terms and conditions of the provision of services by the Service.
- Subject of the Agreement and Commencement
2.1. The subject hereof is services for the circulation of digital currencies, provided upon the User’ request, as well as other services described on the website of the Service.
2.2. The Agreement shall be deemed accepted when the User submits the Request, which is an integral part hereof. Each User request is a new Agreement on new terms at the time of submission.
2.3. This agreement shall come into effect when the User issues the Request and upon assigning an individual request number.
2.4. The Service records the date and time, as well as the parameters of the Request terms automatically when the User issues the Request and upon assigning an individual request number.
2.5. This agreement shall be terminated when the User receives cash or digital currencies to his account in the amount specified in the User Request parameters, or upon the Request cancellation.
2.6. The Service reserves the right to unilaterally amend this Agreement without appropriate notification to the User, but with the obligatory publication of the current version hereof on this page.
- Terms of Service
3.1. Only those Users who have fully read and consent to the terms and conditions for the provision of services by Dollarpesa can, can use the Service.
3.2 The Service automatically sets the exchange rate and publishes it on the Service’s website.
3.3 The Service shall have the right to independently change the exchange rates at any time unilaterally, and notify the Service Users by posting up-to-date information on the Service’s website.
3.4 Establishing the exchange rate and the procedure for changing the rate in the request:
- The rate shall be established for 10 minutes upon choosing the exchange type; after the expiration of the time, a new rate will be offered automatically;
- If the User managed to issue the Request within 10 minutes, then this rate shall be extended for another 15 minutes to complete the request payment. If the User did not manage to make a payment and change the request status to “Paid” by clicking on the “I paid” button, then after the expiration of the time, a new exchange rate shall be automatically offered;
- The Service shall reserve the right to unilaterally change the exchange rate if more than 8 hours have passed since the transaction appeared in the digital currency network, and there is no 2 transaction confirmations from the digital currency network;
- The Service shall reserve the right to unilaterally change the exchange rate if the request contains an error due to the User’s fault, and the User has not provided correct information to the Service’s e-mail within 8 hours;
- The Service shall reserve the right to unilaterally change the exchange rate if the original rate has changed by more than 1% before the request is paid and the request status is changed to “Paid”.
3.5. The appropriate user interface located on the Service website allows managing the exchange process or obtaining information about the progress of the service by the User.
3.6. The Service shall make an exchange at the request of the User in strict accordance with the privacy policy, as well as the anti-money laundering policy and the prevention of illegal transactions.
3.7. Any operation completed by the Service at the request of the User cannot be canceled by the User after its completion — sending money or digital currencies due to the User by the Service under the previously accepted exchange conditions.
3.8. In case of non-receipt of money or digital currencies from the User within one hour upon creating the request by the User, the Agreement shall be deemed terminated by the Service unilaterally, as not entered into force.
3.9. In case of termination hereof, money or digital currencies received after the above period, at the request of the User, shall be refunded to the User details used to send money. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.10. If the amount of money or digital currencies received differs from that declared by the User, the Service can unilaterally terminate the agreement by refusing to execute the request and refunding money received to the User details used to send money, or recalculate the amount at the rate established in the request. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.11. If the Service did not transfer money or digital currencies to the details specified by the User within 72 hours from the receipt of payment from the User, in the absence of reasons for blocking money or digital currencies received at the User Request from the Service, the User may request termination hereof by canceling his request and refunding money or digital currencies in full.
3.12. In case of the Request cancellation, money or digital currencies shall be refunded by the Service to the sender’s details within 48 hours from the receipt of the request for cancellation. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.13. If the exchange rate increases by more than 1%, all money that have not been claimed for more than a day and received in favor of the Service shall be subject to exchange or refund at the rate established at the time the request was issued.
3.14. The Service shall have the right to involve third-party contractors to fulfill its obligations.
3.15. The Service shall have the right to cancel the request and refund money or digital currencies deposited by the User with reimbursement of commissions to the User without explaining the reasons.
3.16. The Service shall have the right to refuse to provide further services to the User without explaining the reasons.
3.17. The service shall have the right to suspend the exchange in order to identify the sender of the transfer. In case of identification failure, the request shall be canceled. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.18. When using the Service, the User confirms that he legally owns and disposes of money and digital currencies used. The User guarantees that he is not involved in:
- money laundering operations;
- receiving income from drug trafficking;
- receiving income from criminal and/or terrorist activities;
- receiving income from trade with countries, when trade therewith is prohibited by international organizations;
- receiving income from any other illegal activity.
3.19. When the User sends digital currencies, the Service shall start fulfilling its exchange obligations only after two confirmations of the digital currency network.
3.20. If money cannot be sent to the details provided by the client for reasons beyond the control of the Service, or if the client made a mistake with the details, the Service shall have the right to require the client to send the correct details to the Service e-mail [email protected], submit card verification, or details for a refund. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User.
- Privacy Policy
4.1. For transactions, the Service accepts the User personal data, which the Service shall store in an encrypted form, not make it public, not transfer to third parties, except for the cases described in clauses 4.4 and clause 5.5 hereof.
4.2. All transactions with the Requests, as well as the transfer of personal data from the User to the Service, shall be made via an encrypted SSL channel with a key length of 256 bits.
4.3. The Service shall have the right, if necessary, to independently collect additional User data by any available means. All information collected as a result of such activities shall not be made public, transferred to third parties, except as described in clauses 4.4 and clause 5.5 hereof.
4.4. The Service shall have the right to transfer the User personal data and details of his transactions, at the official request of law enforcement agencies, the court, as well as on its own initiative to protect its own rights.
4.5. All collected User data, as well as the details of his transactions, shall be stored in the Service’s database for five years.
- 5. Limitation of Responsibility
5.1. The User shall guarantee that he is not a citizen and tax resident of the United States of America, North Korea and Iran.
5.2. Only persons who have reached the age of majority can use the Service.
5.3. The User agrees that the scope of the Service’s liability is limited to the money received from the User for the execution of the subject hereof, that the Service does not provide additional guarantees and does not bear any additional liability to the User, as well as the User does not bear additional liability to the Service.
5.4. The Service will make every effort, but does not guarantee the availability of its services around the clock, every day. The Service does not bear any responsibility for losses, lost profits and other costs of the User arising from the impossibility of gaining access to the website and the features of the Service.
5.5. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from delays, errors or failures in making bank payments or electronic transfers.
5.6. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from erroneous expectations of the User regarding the exchange rate of the Service, the profitability of transactions and other subjective factors.
5.7. If the User provides erroneous data in the information about the details of the money recipient, the Service does not bear any responsibility for any adverse consequences or damage resulting from such an error.
5.8. The User shall not falsify communication flows associated with the Service operation, not interfere with its software and/or hardware, and not exert any other influence that could disrupt the normal Service operation, realizing that such actions will be prosecuted with the full rigour of the law.
5.9. Neither the User nor the Service shall be liable to each other for delays or failure to fulfill their obligations resulting from the force majeure circumstances, including natural disasters, fire, floods, acts of terrorism, change of government, civil unrest, as well as failures in the functioning of Electronic Settlement Systems, power supply systems, communication networks and Internet service providers.
5.10. Electronic settlement systems or financial institutions are solely responsible for the money entrusted to them by the User. The Service cannot be a party to the agreement between the Payment system or financial institution and the User.
- Dispute Resolution and Claim Acceptance Procedure
6.1. Disputes and disagreements arising from the provision of services to the User by the Service shall be resolved through negotiations between the User and the Service administration, based on the provisions hereof.
6.2. The User shall send any claims hereunder in electronic form to the e-mail address specified on the Service website.
- Final Provisions
7.1. The Service shall have the right to send information to the User e-mail about the status of the exchange process, as well as other information related to the exchange.
7.2. Information on the website, including graphics, text information, program codes, etc. is the property of the Service and is protected by Cyberwebnic copyright laws.
7.3. The User confirms that he has read all the provisions hereof, and unconditionally accepts them, otherwise the User cannot use the Service.